Pricing Plans

Choose a pricing plan that matches your document volume, review the connection fee, and register at docura.net. Connect the e-invoice exchange systems you need (government invoices, Peppol, banks, email). If you need to send e-invoices to a country not on the list, please contact support.

E-Invoice FREE

up to 20 doc/month

Price per document

Zone 1 countries 

 € 0

Zone 2 countries 

not available

0 €/ month subscription fee

What's included

  • Sending and receiving documents
  • WEB portal
  • No ERP integration
  • Document archive 3 months
  • Support (phone, e-mail, chat)
  • Automatic monitoring 24/7
  • SLA 99,5%
Get started

Most popular Most popular

E-Invoice 5

0-1000 doc/month

Price per document

Zone 1 countries 

 € 0,10

Zone 2 countries 

 € 0,30

5 €/ month subscription fee

What's included

  • Sending and receiving documents
  • WEB portal
  • ERP integration
  • Document archive 3 months
  • Support (phone, e-mail, chat)
  • Automatic monitoring 24/7
  • SLA 99,5%
Get started

E-Invoice 7

From 1001 doc/month

Price per document

Zone 1 countries 

 € 0,05

Zone 2 countries 

 € 0,25

10 €/ month subscription fee

What's included

  • Sending and receiving documents
  • WEB portal
  • ERP integration
  • Document archive 3 months
  • Support (phone, e-mail, chat)
  • Automatic monitoring 24/7
  • SLA 99,5%
Get started

Document Delivery Zones

Countries and document delivery standards

Zone

Country or region

Delivery channel / e-invoice standard

Zone 1 

Worldwide 

Peppol BIS 3.0

 

Worldwide 

E-mail (PDF)

 

EE Estonia

E-arve

 

LV  Latvia

E-rēķini

 

RO Romania

RO e‑Factura

 

HU Hungary

NAV Online Számla

Zone 2

FI Finland

Finvoice

 

EE Estonia

E-Invoice Bank. Direct payment order. Bank channel — separate pricing.

Product Activation

Connection

Service type

Price (€)

Description

E-Invoice OUT

0/ project

Connection for sending invoices using your ERP integration.

E-Invoice IN

99/ project

Connection for receiving invoices using your ERP integration.

 Note

 

When integrating Docura E-Invoice, a one-time fee may be charged by the company maintaining your accounting system. More information about accounting systems here. If your accounting system is not on the list, please contact support. 

Additional Services

Дополнительные услуги

Service type

Price (€)

Description

Custom configuration activation

79/ hour

Custom programming for client needs (adding or modifying fields, configuring sending procedures, receipt statuses, etc.).

Archive up to 7 years

0.01/ doc

Setting up an archive with a storage period of more than 3 months. Added to the price per transmitted document.

Note

  • All prices are in euros.
  • All prices for works and services are exclusive of VAT. VAT is charged additionally at the rate established by applicable law.

SLA

Service Quality Parameters

SLA Parameter

 Value

Description

Service Availability

 99%

The proportion of time within one month during which the service is accessible to clients, expressed as a percentage of total time.

HelpDesk Availability

9:00–17:00 on working days

The time during which service users can receive consultation by phone or via the docura.net chat window. Users may also send descriptions of issues to the email address support@docura.net. A message sent to the email address after the end of the HelpDesk working day is considered received at 9:00 on the next working day.

Technical Support Availability

24 h, 7 days a week

The time during which the CLIENT may report a technical issue that prevents the service from functioning or makes the transmission of data impossible.

Electronic Document Transmission Time

 15 min

The time from when a document is sent until it is delivered to the recipient.

The following are not covered by the SLA:

Maintenance and update work on the Docu-EDI system

System Maintenance Window: Maintenance of the Docu-EDI system is carried out once a week, every Saturday from 00:00 to 04:00.

Planned service interruptions

Should Docura require a temporary suspension of the service (e.g. for extended maintenance), the PROVIDER shall notify the CLIENT at least 1 working day in advance of the planned interruption date.

Connection Cost Calculation Example

A company sends e-invoices to partners in Estonia and Finland. The accounting system is already integrated with Docura. Document volume per month is 400, of which 300 go to Zone 1 (Estonia) and 100 to Zone 2 (Finland).

One-time costs at start:

  1. E-Invoice connection (ERP integration already exists) — €0

Monthly costs (E-Invoice 5 plan, 0–1000 doc/month):

  • 300 doc × €0.10 (Zone 1) = €30
  • 100 doc × €0.30 (Zone 2) = €30
  • Subscription fee = €5
  • Total: €65 / month.